What you get
Complete visibility platform
Routing and dispatch, driver app with POD, live visibility, customer notifications, analytics, EDI, webhooks - all included.
What you avoid
Complex implementations
Multi-contract complexity, opaque pricing, slow multi-phase rollouts, and carrier setup fees.
Why teams switch
Modern workflow
Faster value, simpler packaging, modern UX, and direct access to ship requests quickly.
Comparison
Why teams switch from Descartes
Packaging
Simpler licensing
One plan that includes core workflows. No module complexity or multi-product negotiations.
Time to Value
Faster implementation
Go-live measured in weeks, not months. Browser-based platform with 30-minute setup.
User Experience
Modern interface
Opinionated defaults and mobile-first driver app. Built for today's logistics teams.
Pricing
Transparent costs
Single metric pricing. No per-seat charges or surprise fees. Calculate costs in your head.
Support
Direct access
Nimble roadmap with direct PM access. Named CSM for all customers, not just enterprise.
Features
Side-by-side comparison
| Capability | Lucidity | Descartes |
|---|---|---|
| Route planning and dispatch | Included | Varies by product line |
| Driver mobile app with POD | Included | Varies by product line |
| Real-time shipment visibility | Included | Varies by product line |
| Customer notifications | Included | Varies by product line |
| EDI and webhooks | Included | Often add-ons |
| WMS and OMS integrations | Native plus open API | Product specific connectors |
| SLA and support | Standardized with named CSM | Enterprise agreements |
| Rollout timeline | Weeks | Often multi-phase |
Notes: Descartes spans multiple product lines. Prospects should verify exact needs in a live session.
Pricing
Pricing you can do in your head
One simple metric that scales with you. No per-seat charges. All core features included.
- Unlimited users and locations
- No implementation fee above small setup unless you ask for custom work
- Annual or monthly terms available
Estimate your monthly bill
Simple per-carton pricing at $0.03 each
ROI
Results you can measure
Improvement
-18%
Route optimization
Improvement
+12%
On-time delivery
Improvement
-22%
Support volume
Migration
Switch with zero downtime
Step 1
Data mapping
Map SKUs, carriers, locations, and service levels. Import historical data.
Step 2
Dual run
Run parallel for 1-2 weeks to validate accuracy and train users.
Step 3
Cutover
Switch during low-risk window with CSM on bridge line for support.
We can import history, test EDI, and train users. Ask for the admin playbook.
Integrations
Connect your existing stack
REST APIs plus webhooks. Out-of-the-box connectors for common platforms. Custom maps on request.
FAQ
Common questions
Is Lucidity a full replacement for Descartes modules like routing, POD, and visibility?
Yes. Lucidity bundles these core workflows so teams avoid multi-contract complexity. We will validate exact requirements in a live session.
How long does implementation take?
Typical go-live is measured in weeks. Complex EDI or legacy integrations can add time.
Do you support EDI and ASN?
Yes. We provide standard EDI mappings and webhooks. Custom maps are available.
Can we run a pilot without ripping out Descartes?
Yes. We commonly dual-run before cutover.
How is pricing calculated?
One transparent metric such as per carton or per stop. No per-seat charges.
Descartes is a registered trademark of The Descartes Systems Group. Lucidity is not affiliated with Descartes.